Search
Light Mode
Contact Us
en

Contact us

No results for your search.
Sorry, an unexpected error occurred
EN
DE
UK
⚠️
Required: Mac OS X 10.7 or later

This article is for following cases, when the Finder app doesn't remove files from the trash with a following exit message

The item cannot be removed because the item "{item name}" is in use






For this case, there are two solutions - SIP method and Safe Boot method. Note that you need to try the SIP method first, but if this doesn't help, go over to Safe Boot method.


SIP method

In this case, you need to disable SIP (System Integrity Protection).

To do this you need:

1) Restart your Mac with holding Cmd+R

2) After you get to Recovery, click Utilities in Menu bar and select there "Terminal".




🌱
Recovery OS layout is exactly the same. The only thing that changes is the macOS version to install, font and possibly, color.


3) When the Terminal window is open and you see a blinking cursor, type ...

scrutil disable






... and hit Enter

4) After you see updates in the Terminal window, restart your mac computer by clicking  > Restart and try erasing the Trash.

📘
If the SIP method has not helped, try to using the Safe Mode method.



Safe Mode method

1) Hit and hold the Shift button on Power Up

📘
Don't worry about everything being so laggy - this is absolutely OK. Also, the OS will lose translucent accents - Safe Mode is made to look this way.
📘
To make sure you are in Safe Mode, you should see "Safe Mode", written with a small red text in top right corner.

2) Open Trash and try erasing it

3) After the Trash has been erased, restart your Mac without any keys holding.

📘
If this doesn't help, feel free to contact us by clicking on a mail button in top right corner.



Read more
On This Page
Created with Notice